John Deere dealer Rea Valley Tractors (RVT) has announced the appointment of Glenn Logan as group aftersales manager for its depots at Newport, Shrewsbury, Sudbury and Welshpool.
Mr Logan has 31 years’ experience of working in an agricultural service environment and joined RVT’s Sudbury depot in May 2010 as service manager. In March 2012 he was appointed group customer and product support manager, a role that was primarily focused on the management of the group’s service departments.
The development of the group aftersales role is designed to ensure that both the parts and service operations of the group are managed as a single business unit and will ensure that customers see the full benefit of a fully integrated after sales operation.
RVT chairman Simon Clarke said the new role would bring a consistency and continuity to how the company delivered the aftersales experience to customers.
“Our parts and service departments have been working more and more closely together with their key partners and this appointment is a further step in RVT achieving its goal of delivering customer service of the highest quality,” he added.
For more information visit: www.reavalleytractors.com.
